# TruTalent — Frequently Asked Questions

## General

Q: What is TruTalent?
A: TruTalent is India's first AI-powered verified hiring platform where every salary claim, skill, and experience is backed by real documents — verified by AI.

Q: How is TruTalent different from LinkedIn?
A: LinkedIn relies on self-reported data. TruTalent verifies every claim using uploaded documents (offer letters, payslips, certifications) and generates a Trust Score.

Q: How is TruTalent different from Naukri?
A: Naukri is a job board with self-reported profiles. TruTalent adds a verification layer — every salary, skill, and experience claim is document-backed and AI-verified.

Q: Is TruTalent available outside India?
A: Currently we focus on India's tech hiring market (Bangalore, Mumbai, Pune, Hyderabad, Chennai, Delhi NCR). International expansion is planned.

Q: What types of roles does TruTalent support?
A: Software engineering, data science, product management, design, DevOps, AI/ML, and other tech roles with 2–15 years of experience.

## Verification

Q: How do you verify salary?
A: Candidates upload offer letters, payslips, or bank statements. Our AI validates the documents for authenticity while keeping sensitive details private.

Q: What documents can I upload for verification?
A: Offer letters, appointment letters, payslips, bank statements, certifications, degree certificates, and employment letters.

Q: How long does verification take?
A: AI-powered verification typically completes within 24-48 hours. Complex cases may take up to 72 hours.

Q: Can I delete my verified documents?
A: Yes. You can delete any uploaded document at any time. However, removing verification documents will lower your Trust Score.

Q: What is the Trust Score?
A: A proprietary metric (0-100) evaluating the verification depth of your profile — considering document verification, skill assessments, experience consistency, and endorsements.

Q: How is Trust Score calculated?
A: Trust Score factors include: number of verified documents, document authenticity confidence, experience timeline consistency, skill assessment scores, peer endorsements, and profile completeness.

## Privacy & Security

Q: Is my data secure?
A: All documents are encrypted with 256-bit encryption at rest and in transit. We are GDPR compliant and never share raw documents.

Q: Can recruiters see my current employer?
A: Not unless you choose to share it. Passive mode keeps your current employer hidden.

Q: Is passive mode private?
A: Yes. Recruiters see verified skills, experience level, and trust score — but identity, current employer, and exact salary remain hidden until you approve.

Q: Do you sell my data?
A: No. We never sell candidate data to third parties. Your data is only used to generate your verified profile and match you with opportunities.

Q: Can I control what recruiters see?
A: Yes. You have granular control over profile visibility — choose to show/hide salary, employer, specific skills, and personal details.

Q: What happens to my documents after verification?
A: Documents are processed by AI, verified data points are extracted, and the original documents are stored encrypted. You can delete them anytime.

## For Candidates

Q: Is TruTalent free for candidates?
A: Yes! Building a verified profile is completely free. Pro plan (₹499/mo) adds market intelligence, AI negotiation, and interview analytics.

Q: What's included in the free plan?
A: Verified profile creation, basic trust score, job search access, and visibility to recruiters.

Q: What does the Pro plan include?
A: Full market intelligence, AI negotiation assistant, interview analytics, priority visibility in search results, and salary benchmarking.

Q: How does the AI negotiation assistant work?
A: It analyzes market data, your verified salary history, and the specific role to suggest optimal negotiation strategies and counter-offer amounts.

Q: What are AI Interview Insights?
A: AI-powered analysis of your interview patterns — identifying strengths, areas for improvement, and preparation recommendations based on role-specific data.

## For Recruiters

Q: How does recruiter pricing work?
A: Starter plan (₹999/mo) gives 10 verified profile views. Pro plan (₹4,999/mo) offers unlimited access with advanced analytics and salary benchmarking.

Q: Can I search by verified salary range?
A: Yes. Recruiters can filter candidates by verified salary ranges, ensuring accurate compensation expectations.

Q: What does "verified" mean for recruiter searches?
A: It means every data point shown — salary, experience, skills — has been verified against uploaded documents by our AI system.

Q: Can I post jobs on TruTalent?
A: Yes. Recruiters can post verified job openings with transparent salary ranges, which are shown to matched candidates.

## Pricing

Q: What are the pricing plans?
A: Candidates: Free (₹0) or Pro (₹499/mo). Recruiters: Starter (₹999/mo) or Pro (₹4,999/mo).

Q: Is there a free trial for Pro plans?
A: Yes. Both candidate and recruiter Pro plans offer a 14-day free trial.

Q: Can I cancel anytime?
A: Yes. All plans are monthly and can be cancelled at any time without penalty.

Q: Are there annual pricing discounts?
A: Yes. Annual billing offers 2 months free on all paid plans.

## Technical

Q: What technology powers TruTalent?
A: AI-powered document verification, machine learning salary benchmarking, NLP for interview analytics, and real-time market intelligence.

Q: Is TruTalent a mobile app?
A: TruTalent is a web application optimized for all devices. Native mobile apps are in development.

Q: How do I contact support?
A: Email support@trutalent.in or reach out on Twitter @TruTalent.

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*Last updated: March 2026*